Returns & Exchanges
We want you to be completely satisfied with your skin care routine, which is why we offer a 30-day money-back guarantee on all initial orders. If a product doesn't meet your expectations, simply reach out to our support team to initiate a hassle-free return or exchange.
Return Process
- 1.Initiate Your Request
Email our customer experience team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place the products in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship It Back
Send your package to our fulfillment center using a trackable shipping method to ensure your return arrives safely for processing.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.